After your payment for one of our programs has cleared, you will receive an email with the login details needed to access your trading platform. Once this information has been emailed to you, no refunds will be issued. However, in certain special cases, we may offer a refund provided no trades have been made on the account. For assistance, please contact our support team via email.
Clients who improperly dispute charges or request chargebacks with their bank will be permanently banned from the Platform. For any questions, please reach out to our email support.
It is your responsibility to be familiar with this refund policy. By placing an order for any of our products, you confirm that you have read, understood, and fully accept the terms of this refund policy. If you do not agree with or fully accept these terms, please refrain from placing an order with us. Should you have any questions regarding our refund policy, please contact us at [email protected].
Effective Date: July 1, 2024
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